Our goal is that you should have a positive feeling after completing a business transaction with Kovalent or after any contact you have had with us. We believe that such a positive feeling is created when we together succeed in achieving a ”win-win” situation. A good contact, or a good and successful business deal, always produces a positive feeling!
As you have probably already figured out, we at Kovalent are convinced that our purchasing decisions are based on feelings. Consequently it is important for our company to ensure that things also feel good for our personnel. We are convinced that our customers will notice the difference if our personnel are happy in their work. It always feels better to do business with someone who obviously likes what they do. Furthermore, it is much more enjoyable to manage a company where people feel secure and fulfilled in their daily work. Simply put - it feels better!
Confidence, trust and security are all concepts which build up a positive feeling over time. These concepts are unique for each individual, and trying to build the right feeling for each and every customer is something which we believe is truly worth the effort.
Behind every successful organisation you will always find a number of people who are passionate about what they do, and Kovalent is no exception. As Kovalent’s CEO I therefore wish to take this opportunity to emphasise my gratitude and admiration for our dedicated and competent personnel. They are the ones who make it happen!
Jan Brattberg
At Kovalent we strive to establish and develop long-term partnerships with our customers. When we use the word “partnership” we mean that Kovalent becomes an integral part of our customers’ projects, where we are expected to fully understand their applications. We aim to make Kovalent our customers’ first and natural choice, and this ambition permeates our entire organisation, from initial contact to finished and delivered product.